We have now released the GPC Toronto Report on the IMI website. This report is one of a set of eight North American reports created as part of an IMI project funded by the AAA-ICDR Foundation.

The North American suite of reports present findings from data that has never been analyzed before and gives insight into the commercial dispute resolution (DR) landscape in North America.

The GPC Toronto Report explores the characteristics of users of DR in Toronto, how the market responds to their needs, obstacles and challenges facing their jurisdiction and provides a vision for the future of commercial DR in Toronto.

Some results may be expected. Others may be quite surprising. 

The following is a sample of some of the themes emerging from The GPC Toronto Report. For the complete picture of this jurisdiction, download the report from the IMI website.

‘In Toronto, commercial DR has a strong focus on striking the balance between providing predictable and transparent DR structures and providing enough flexibility to adapt to the needs of a dispute. Defining features of this landscape are the institutionalization of arbitration, the introduction of mandatory mediation, and expert practitioners who work hard to ensure parties are well-informed and have realistic expectations. While hybrid approaches are proving to be both popular and successful, calls for greater communication, collaboration and diversity are perceived as fundamental drivers towards increased understanding of DR processes and improved party satisfaction. For a more complete picture of this jurisdiction refer to The GPC Toronto Report.’

GPC Toronto Report

3 Strengths

  1. Flexible and adaptable processes including the use of hybrid models
  2. Consideration of both legal and non-legal interests, including the importance of relationships in business
  3. An emerging focus on capacity building through conflict coaching and guidance on negotiation strategies

3 Limitations

  1. Lawyers’ and parties’ lack of knowledge about the range of DR processes available and the ways that they can be adapted to meet parties’ needs
  2. Lack of diversity and inconsistent quality of providers
  3. Lack of clear standards and accreditation for ADR providers

3 Priorities

  1. Shifting legal focus to the needs of parties and a more long-term, holistic approaches to resolution
  2. Enlisting government and political support for ongoing research into DR and the development of evidence-based best practice guidance materials
  3. Establishing hubs where disputes can be triaged to find the most suitable DR process and/or practitioner

Where can I become IMI Certified in Toronto?

IMI Certification is the international gold standard for mediation worldwide. Read about the benefits here.

IMI Qualifying Assessment Programs near Toronto are the ADR Institute of Canada and JAMS Toronto. (JAMS’ QAP is open to JAMS mediators only.) Find other nearby programs here.

The complete suite of North American reports includes:

  • The GPC Austin Report
  • The GPC Baltimore Report
  • The GPC Los Angeles Report
  • The GPC Miami Report
  • The GPC New York Report
  • The GPC San Francisco Report
  • The GPC Toronto Report

Culminating in the final comparative report:

  • The GPC North America Report

Clear features of each city who hosted a GPC event have become apparent—and similarities and differences between jurisdictions have surfaced. Distinct and actionable recommendations in relation to the findings have emerged. These recommendations have the potential to make a significant impact on the future of commercial DR in North America.

All the reports will be made available on the IMI website.

Danielle Hutchinson

Posted by Danielle Hutchinson

Lawyer and mediator specialising in cross-disciplinary approaches to people-centred dispute resolution. Co-founder, Resolution Resources & ADR Specialist for the Victorian Govt.

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