Contact

Below you will find answers to some frequently-asked questions, and a contact form which you can use to contact IMI.  If reporting a website issue, please be as descriptive as you can (what page is affected? what error occurs? is a message displayed?).  Currently reported website issues can be viewed here.

How can I become an IMI-Certified Mediator?

Please see this page of our website: https://www.imimediation.org/practitioners/becoming-imi-certified

How can I get training?

The International Mediation Institute is not a training provider; we establish standards for mediators and mediator training, but do not train mediators ourselves. You may wish to contact your nearest Qualifying Assessment Program to ask what local training programs they can recommend. You can find a QAP using the tool on our website at http://imimediation.org/find-qap.

You may wish to prioritise training programs that meet the criteria IMI have established for training centres, which you can find under 'Training' in the menu on IMI's website: https://www.imimediation.org/training/training-program-requirements/.

How can I log into the IMI website?

If you have an existing login, go to https://www.imimediation.org/login. If you do not have your password, you can reset it via https://www.imimediation.org/password-reset/ using your username or email address. If you are newly Certified and do not yet have a login, your profile will need to be added--your QAP will contact us via [email protected]  If you no longer have access to your email address, please contact [email protected]

Why can't I find my Certified profile on the IMI website?

Only Certified Mediators and Advocates with up-to-date listing contributions or waivers are displayed in the 'Find a Mediator' database. Your direct profile link still works, in the format https://www.imimediation.org/member/your-full-name. You can find your link by logging in, going to your profile, and copying the URL from your address bar. If your listing has expired and you would like to renew, please follow the directions for making a contribution, and your profile will then be re-activated by IMI.

Why can't I update my Certified profile?

If there are issues in saving your Certified profile, check that there are no form fields with indicators next to them--make sure your website URL includes http://, and that you have selected no more than six areas of expertise.

How can I pay my listing contribution on the website?

ogin via https://www.imimediation.org/login then navigate to the 'Support IMI' page at https://www.imimediation.org/support. Select the item, i.e. a contribution or donation, then go through check-out. Payments are currently accepted in EUR, with listing contribution set at 125EUR. Methods of payment available are credit card, PayPal, or bank transfer. You can read more about methods of payment and about IMI's funding on our website.

How can our organisation become a Qualifying Assessment Program?
Please see our website here for the process: https://www.imimediation.org/qaps/application-process/. You will find all criteria and an online application form on our website. Note that QAPs assess experienced mediators, so do go beyond being a training program--see the criteria on our website for more.
I am starting my mediation career--what can you do to assist?

We recommend you join the Young Mediators' Initiative Facebook group, and consider becoming a YMI member. YMI can be contacted via [email protected] Learn about YMI on our website. YMI Member application questions should be directed to [email protected]

Can you please add our event to your website?

Sure, we are happy to add relevant ADR and mediation events to our website--please forward it to [email protected]

What are the guidelines for contributing blog posts or articles?

Do you have an idea for an article?  Would you like to write for us?  Have you attended a recent IMI event?  Then please get in touch. We are looking for articles, short videos or podcasts on dispute resolution.  If you are interested in contributing or if you have ideas for an article please contact the GPC Editor.

Content Guidelines:

  1. Content should be relevant to the themes of the GPC and the blog audience and be written in the form of short snappy, trend or news pieces.
  2. All posts must be between 400 and 800 words and may contain relevant images, videos, and outbound links with the permission of the copyright owner.
  3. Posts must be written in plain English, do not use legalese, as these should be accessible to non-lawyers.
  4. Content must be the author’s own work. All contributors are responsible for the originality and accuracy of their submissions.
  5. Posts may be cross-published from e.g. a law firm/institution blog, however this must be explicitly stated/linked back to original site. Posts may not be promotional or advertorial.
  6. Posts must be submitted in a ready-to-publish state consistent with our style guidelines, posts requiring heavy editing may be rejected or take longer to be published.
  7. Publication and editing of posts is at the discretion of the GPC Series. Please allow at least one week for posts to go live.

Style Guidelines:

  • Length: Generally between 400 and 800 words.
  • Subject matter: Any subject related to dispute resolution, sticking within the broad theme of the GPC series – this can include interviews, event coverage and related news and trends.
  • Copyright: do not publish material that is copyrighted, images must have the permission of the owner – when using creative commons images make sure the criteria can be met.
  • British English: use UK English unless this will compromise the style of the author. Do a spell check and watch out for common misspellings. Use full words, such as “I will” as opposed to “I’ll”. For extra spelling help, use http://www.oxforddictionaries.com.
  • Hyperlinks: insert hyperlinks when making references to websites, articles, events etc. in order to make it easier for the reader to find the information.
  • Footnotes: footnotes may not be used, only information in brackets or embedded hyperlinks.
  • References: references to other publications should be in italics, legislation and case names should also be italicised.
  • Names and job titles: Job titles should have initial capitals, in the body of the text the first mention of a name should be in bold. Commercial entities and arbitration/mediation institutions are also bolded.
  • Quotes: when using direct quotes make sure you have the quotee’s approval before submission. When using a quote from an official press release, state that the quote has been taken from a statement e.g. XXX said in a statement
  • Events: venues, dates, organisers, sponsors, speakers etc. should be referenced, you may include links where appropriate.
  • Definitions: always define a term initially and abbreviate it in brackets e.g. alternative dispute resolution (ADR).
  • Photos: You may include a photo with the permission of the owner, if using a creative commons licence make sure to reference accordingly. Please send such details and photo attached so we can upload the photo.
  • Titles: Use short catchy titles where possible.
  • Dates: should follow the format, writing out the name of the month e.g. January 1, 2015.

Contact Form

If your answer cannot be found above, you can contact us using this form.  We also encourage you to use the search function of our website, accessible via the 'search' icon in the main menu.  Please note that IMI is staffed by one part-time staff member and volunteers, so there is likely to be a short delay in responding to you.