Intercultural Task Force

IMI set up a Task Force in April 2010 to develop criteria for inter-cultural mediator training and IMI Certification. The Task Force’s goals were to develop criteria that are succinct, flexible, and feasible to implement by trainers and QAPs (Qualifying Assessment Programs).

These Criteria are the result of the Task Force’s work, which was part-funded by the General Electric Foundation. It involved, during 2011, online public consultation and pilot programs in Paris, Brisbane and Singapore, with participants from across the globe who provided active and direct input into this initiative, for which IMI is very grateful. (View pilot program members below.)

Training, professional and provider organizations wishing to offer IMI Inter-Cultural Certification are invited to submit their applications to become Inter-Cultural Qualifying Assessment Programs (ICQAPs) to the Chair of the IMI Independent Standards Commission (ISC) [1]. Once approved, ICQAPs will be displayed at: This link will enable mediators seeking this certification to easily find approved ICQAPs offering training programs.

These Criteria will be regularly reviewed and may be modified in the future. All comments and suggestions are welcome. Please send all comments and suggestions via contact IMI

View the criteria here. Meet the task force and pilot program members below.

Task force members

Prof Harold Abramson

Professor of Law, Touro Law Center, New York. Hal is an experienced trainer, teacher and commercial mediator of cross-cultural disputes, and also author of numerous articles and two books, Mediation Representation – Advocating as a Problem-Solver in Any Country or Culture (2nd edition, NITA 2010, Oxford University Press, 2011), and International Conflict Resolution-Consensual ADR Processes (West, 2005, co-author).

Joanna Kalowsi

Joanna is a mediator, mediation trainer and judicial educator with a longstanding involvement in cross-cultural aspects of dispute resolution, and has mediated commercial, industrial and academic disputes as well as Aboriginal land claims as a member of Australia’s Native Title Tribunal.

Gigi de Groot

Managing Director itim international (culture & management consultancy), Stockholm. As an intercultural management expert, Gigi supports her clients in creating cultural competence and increasing global effectiveness. She has worked with people from over 60 different cultures, both in NGOs and commercial organisations. She is Dutch but lives in Sweden.

Jeremy Lack

Jeremy Lack is an ADR Neutral specialized in international dispute prevention and resolution processes, as well as an independent lawyer specialised in new technologies, start-ups and intellectual property. He is an integral part of IMI’s Independent Advisory Committee, the Chair of the Swiss Chamber of Commercial Mediation (Section Romandie), and a panellist with AAA/ICDR, CMAP, CPR, FIMC, IBMS, ICC, INTA, IMI, JAMS, SKWM/CSMC/SCCM, SIMC and WIPO. He qualified as an English barrister in 1989, as a US Attorney-at-Law in 1990/1 (NY State, CAFC & USPTO) and is admitted to the Geneva Bar since 2003 as a foreign lawyer.

Joel Lee Tye Beng

Faculty of Law, National University of Singapore. Joel has extensive experience as a teacher and trainer of negotiation and mediation and is a consultant with CMPartners (USA) and a principal mediator with and Training Director for the Singapore Mediation Centre. He is a member of the ADR Advisory Council of the Subordinate Courts of Singapore, the co-editor and co-author of the book “An Asian Perspective on Mediation” (Academy Publishing, Singapore, 2009) and an Associate Editor for the Asian Journal on Mediation.

Prof Ian MacDuff

Director, Centre for Dispute Resolution, Singapore Management University. Ian is an independent mediator and trainer in a number of fields of dispute resolution. He has been consultant and trainer for the World Health Organisation for a capacity building programme in Sri Lanka from 1999 to 2001 and again in 2004. He is co-editor of Ethnic Conflict and Secessionism in South and South East Asia (Sage, 2003); co-author of Dispute Resolution in New Zealand (OUP 1999), and of Guidelines for Family Mediation (Butterworths, 1995).

Hannah F. Tümpel

Senior Counsel and Manager, International Centre for ADR, International Chamber of Commerce, Paris Hannah is a qualified German lawyer and trained mediator. She heads the department of the International Chamber of Commerce in charge of mediation and other alternative dispute resolution. The Centre is also in charge of hosting and organizing the annual ICC International Commercial Mediation Competition and the ICC International Mediation Conference. Hannah was a member of the IBA Taskforce which drafted the IBA State Investor Mediation Rules and she is a member of the IMI International Standards Commission. She is a regular speaker on mediation at international conferences and teaches mediation and ADR courses in various universities in Europe.

Pilot program

The development of the IMI Inter-Cultural Competency Criteria spanned more than a year and involved a public consultation and testing of the criteria at pilot programs held in Paris, Brisbane and Singapore during 2011. We would like to acknowledge those who participated in the online global consultation and in the pilot programs. Experienced mediators and trainers from across the globe have had an active and direct input into this important initiative. IMI is grateful to all those mediators, educators and other professionals who contributed to the refinement of the criteria.

Online Consultation

Nadja Alexander – Hong Kong/Australia
John Brand – South Africa
Ramona Buck
 – United States
Shawn Conway – Netherlands
Maria Damianakis – Canada Morna
P. Ellis – United States
Constantin-Adi Gavrila – Romania
Rev Dr Djiniyini Gondarra OAM – Australia
Joseph Grynbaum – United States
Mariana Hernandez Crespo G. – United States
William Lister – United Kingdom
Pat McIntyre – Australia
Nina Meierding – United States
Tina Monberg – Belgium
F. Peter Müller – Germany
Ronald Ng – Singapore
Ashok Panikkar  – India
F. Peter Phillips – United States
Elsbeth D. Sneiders-Hardon – Singapore/Netherlands
Jeff Thompson – United States
Ruud van Herpen – Netherlands
Archie Zariski – Canada

Brisbane Consultation

Carol Bowen – Australia
Niccoletta Ciffolilli – Australia
Brydget Barker-Hudson – Australia
Deborah Clapshaw – New Zealand
Justine Davis – Australia
Carole Grace – Australia
Phillip Hart – Australia
Fiona Hollier – Australia
Graeme Neate – Australia
Lorraine Lopich – Australia
John McGruther – Australia
Franca Petrone – Australia
Carol Powell – New Zealand
Anna Quinn – New Zealand
John Sautelle – Australia
Jennifer Scott – Australia
Nhi Tran – Australia
Julie Walker – Australia
Nadja Alexander – Australia/Hong Kong

Paris Consultation

Stephen Barker – United Kingdom
Joe Behan – Ireland
Ruth Behan – Ireland
François Bogacz – Portugal/France/United States
Greg Bond – United Kingdom/Germany
James Bridgeman – Ireland
Helena de Backer – Belgium
Giovanni De Berti – Italy
Jane M. Cooksey – United Kingdom
Constantin-Adi Gavrila – Romania
Ana Maia Goncalves – Portugal/United States
Yvonne Gongoli – Germany/Kosovo
Jane Gunn – United Kingdom
Lawrence Kershen QC – United Kingdom
Suzana Kolesar – Croatia
Antonia Marsaglia – Italy
Ian Marsh – United Kingdom
Charles Middleton Smith – United Kingdom
Vivien Pengel-Calmez – Netherlands
Jane Player – United Kingdom Michael Schneider Vocke – Spain/Germany
James South – United Kingdom
Tsisana Shamlikashvili – Russia/Georgia
Srdan Simac – Croatia
Adjoa Tamakloe – United Kingdom/Ghana
Mladen Vukmir – Croatia

Singapore Consultation

Alvin Cheng – Singapore
Aloysius Goh – Singapore
Hisako Kobayashi-Levin – Japan
Lim Tat – Singapore
Denys T.W. Look – Hong Kong
Lum Kit-Wye – Singapore
Colin Millward – Singapore
Meilina Ong – Singapore
Prathamesh D Popat – India
B. Rengarajoo S/O Rengasamy Balasamy – Singapore
Sim Khadijah Mohammed – Singapore
Ahmed Fahmi Shahab – Indonesia
Elsbeth D. Sneiders-Hardon – Singapore/Netherlands
Kamala Krishna Veerapeen – Singapore
Yap Gim Chuan (Michael) – Singapore
Norris H.C Yang – Hong Kong
Yong Eng Wah – Singapore Christina Wei – Singapore