Blog Comments
Blog Comments
User Rating
You are not logged in. Please login to review this user.
Feedback digest
This Feedback Digest is based on 25 feedback in 13 mediations, initially submitted on Sunday 24th January 2016. Mr. Schneider’s participant evaluations which were reviewed for this feedback were from parties undergoing a divorce or having other family-related issues. The evaluations were overwhelmingly positive. In responding to the question of whether they would use him again, mediation participants responded uniformly with 4’s and 5’s on a 5 point scale, with 5 being high. Almost every one of the participants who responded would recommend him to others and several had already done so when they completed the feedback form. One said, “Hope there is no need to mediate anything else, but if there were, I would definitely go back to Carl.” They rated his mediator skills and abilities very highly, indicating only 4’s and 5’s on a 5 point scale. Their overall satisfaction rate with regard to him and his mediation process was 4.7 on a 5 point scale. Participants commented on his skills. They said he was very knowledgeable, listened well, found ways to restore calm, enabled the parties to hear and understand each other better, was good at handling emotionally charged situations, helped them see the whole picture, kept the parties organized and on track, and helped them focus on solutions. More than one alluded to the fact that the process gave them some additional ways to work together in the future, outside of mediation. One participant wrote, “Thank you so much for your hard work, for making sure that we were aware of important issues that otherwise might have eluded us, and for providing support during some very trying times.” Another wrote, “The total process was very helpful to me, and I have taken information from it to assist me in the future.” A third said, “We were at a complete communication impasse prior to mediation. Carl helped me realize a path to a solution.” And another said, “I was very skeptical going into the mediation . . .but we got through it and I am very satisfied with the process and the results.” In terms of the cost of mediation, the overall rating was 3.72 on a 5 point scale. As more than one person said, mediation does cost something, but it is worth the money and it is a lower cost than one would be likely to pay in litigation. The only criticism on the evaluations came from someone who felt that the mediation took more time than expected and wished it could have moved faster. In that case though, the person indicated that agreement was achieved, and rated the mediator’s ability as high.
This feedback digest was last updated 31 January 2016.
This feedback digest was last updated 31 January 2016.