Claudia Frankel Grosman

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Contact Details
+55 11 992833383
Sao Paulo
Mediation Profile
Claudia Frankel Grosman is a Brazilian mediator. She is a lawyer and has a master degree in Business - MBA at Institute of Education and Research (INSPER). She is a commercial and civil mediator certified by the ADR Group (London) and Instituto Familiae (Mediativa). Her representation has embraced a broad range of commercial, civil disputes and family disputes. She is a CPR neutral and also mediates for Eurochamber (CAE), D’Accord Institute, SECOVI-SP, CBMA/RJ, CIESP/FIESP, CAMARB and private practice. Mrs. Grosman performs mediation services for the Court of Santana, São Paulo/SP when judges and lawyers believe that the parties are willing to preserve their business and relationship. Mrs. Grosman is affiliated with the National Counsel for Mediation and Arbitration in Brazil (CONIMA), and the Brazilian Arbitration Committee (CBAr) where she is one of the coordinators of the study group for Private Commercial Mediation - GEMEP ( She is also a current council at CSD-PI and Director of CMed-ABPI Mediation Center of Brazilian Intellectual Property Association - ABPI (
Her first mediation case was at 2008. Since then she has worked at several cases. Some examples of her civil mediation cases: Family business International company with their distributor Franchise x franchisee workplace mediation development and construction company x stakeholders

Claudia works hard with the parties respecting their moment of life. Her time is customized for the case and the participants. Depending on the case (harm zone level), she can work in private sections (caucus). She likes to have the lawyers with their clients during the mediation. They help with their ideas and support them. Each case is treated with care, respect, trust, impartiality and confidentiality.

Her representation has embraced a broad range of civel, commercial and family disputes.

OAB SP (Brazil) - Bar Association CONIMA (Brazil) - National Counsel for Mediation and Arbitration MEDIATIVA (Brazil) - Mediation Institute CBAR (Brazil) - Brazilian Arbitration Committee - one of the coordinators of the study group for Private Commercial Mediation (GEMEP) ABPI (Brasil) - Brazilian Association of Intellectual Property: current council at CSD-PI (Dispute Resolution Center) and Director at CMed-ABPI (Mediation Center of Brazilian Intellectual Property Association - ABPI)

IMI Code of Professional Conduct.

IMI Professional Conduct Assessment Process.

None. We still don't have professional indemnity insurance for mediators in Brazil. We are working in that field to get it as soon as possible.

Training and Education
Civil and comertcial mediation - ADR Group (London) Mediation (200 h) - Instituto Mediativa SP/Brasil. Gloria Novel Martí - Universidad de Barcelona – Curso em Belo Horizonte, Brasil. Mediação em Organizações de Saúde-Mediation in Healthcare Organizations. Múltiples Modelos de mediación. Módulos I y II:"tres modelos y un caso" Fundación Mediadores en Red. Programa Internacional Sara Cobb Y Carlos Sluski Centro de Resolución de Conflictos. Workplace mediation MTI - Mediation Trainning Institute Int and CNRC (Center for Negotiation and Conflict Resolution) Productive Dialogues Dora F. Schnitman and Kenneth J. Gergen Escola Paulista de magistratura (EPM) - Curso de capacitação e Aperfeiçoamento, de acordo com a Resolução 125/10 do CNJ Joseph Folger - Basic and advanced course International Business Mediation trainning with Robert Randolph and Frank Carr
Teacher at Instituto Mediativa - Mediation Institute Mentor at Insper University
co-author and co-organizer of the book: Mediation in the Court: Theory in Practice, Practice in Theory, Primavera Publishing, 2011