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Deborah Coleman
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AAA-ICDR
Feedback digest by AAA-ICDR, 10 Jul 2018 This Feedback Digest has been updated to include 14 Feedbacks in 11 Mediations as of June 24, 2009. Parties and counsel who have used Deborah Coleman would overwhelmingly use her services again and would, without hesitation, recommend her to others. Typical of the comments reflecting Ms. Coleman’s acceptability are: (i) Ms. Coleman is a very good mediator who takes the process seriously; (ii) She is bright, skilled and effective; (iii) She is extremely capable, thoughtful and thorough; (iv) She has a very good command of her area of law and mediation techniques; (v) Ms. Coleman’s patience permitted the parties to come to a resolution; (vi) I had worked with Ms. Coleman before in another major case involving a very complicated business transaction. I was so impressed by her that when another case came up I suggested her as a mediator in that case also. I hold her in the highest of esteem; (vii) Deborah is a real pro. She is bright, patient and intelligent; (viii) Deborah is extremely capable and professional. She is a first rate mediator and I will use her again and will recommend her to others; and (ix) All matters Deborah mediated were successfully settled. She is very knowlegeable in the area of employment law. Ms. Coleman’s mediation skills and abilities are rated as highly effective. Typical of feedback received in this regard are: (i) Ms. Coleman has vast experience in commercial litigation and she has a keen understanding of the human elements at play; (ii) Deborah was very well prepared for the mediation and her intellectual skills are outstanding. She helped the parties to understand the upsides and downsides in the case; (iii) She has very good technique and interpersonal skills; (iv) Her ability to convey her neutrality to both parties and her objectivity in responding to their concerns made a decisive difference in the outcome; (v) She had to the ability to quickly absorb and understand both sides’ contentions, which gave her great credibility with the attorneys and parties; (vi) She is intelligent and has a great ability to grasp technical issues; (vii) She had a very strong command of the issues, facts, law and mediation techniques; (viii) She worked hard to resolve a difficult, emotional case; (ix) She had an excellent manner and encouraged the parties to talk to each other; and (x) She had the ability to analyze and weigh the facts and legal issues, and she had good instincts in dealing with the parties. Ms. Coleman is also highly regarded for her ability to effect a positive outcome. For example, one provider of feedback noted that she helped the parties resolve a complicated business transaction dispute involving a major public utitlity and a predominate manufacturing concern. Everyone worked all day and into the night. She was tireless and her credibility with the corporate client and the utility client was the major reason the case settled. She was an outstanding talent in the field of mediation. While another noted that Ms. Coleman was thoughtful, balanced, prepared and helped achieve resolution in an emotion-laden case. Costs were widely reported as reasonable in the context of the value of the disputes mediated by Ms. Coleman, and in general a very high degree of satisfaction was reported. No reportable negative comments have been received since Ms. Coleman’s designation as an IMI Certified Mediator.
This feedback digest was last updated 24 June 2009.
by AAA-ICDR, 26 Apr 2024
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