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Robert Rubin
Feedback digest by Robert Rubin, 31 Jul 2018 This Feedback Digest is based on 8 feedbacks in 16 mediations initially submitted on February, 2009 Jeff Thompson has consistently received high praise in his role as mediator. Jeff has mediated many different types of cases for a diverse field of clients. Feedback from the parties who participated in his mediations have agreed strongly that Jeff used his skills, including summarizing, reflecting and the use of open-ended questions, to help them better understand their interests and needs. They reported that Jeff gave the parties a full understanding of the mediation process, and also helped each to understand the perspective and viewpoint of the other party. Jeff’s organizational skills and knowledge of the mediation process was noted by previous clients to have helped the parties work in a collaborative manner towards a mutually beneficial solution. It was reported that Jeff created an atmosphere of respect and left the parties feeling that they were fairly and equally treated. It was noted that Jeff displayed his neutrality as well as a notable strength in helping the parties move forward together in a process that first identifies the issues and then possible solutions. Client feedback has also shown that participants in mediations with Jeff were highly satisfied with the process. Words such as “fast” and “effective” have been used to describe Jeff’s mediation skills. None of the feedback expressed negative feelings towards Jeff or his mediation process. Many participants expressed strong satisfaction with Jeff’s ability as a mediator. Reviewer: Robert A. Rubin, Esq. McCarter & English rrubin@mccarter.com

This feedback digest was last updated 6 August 2009.
by Robert Rubin, 28 Mar 2024
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