This user has not added any information to their profile yet.
As Director of the Center for Dispute Resolution, he has served as a mediator, arbitrator, attorney, coach, consultant and trainer for thirty-five years. His coaching, consulting, facilitation, and training practice includes work with leaders of public, private and non-profit organizations on effective communications, collaborative negotiation, relationship building, conflict resolution, leadership development, strategic planning, team building and organizational change. He specializes in resolving complex multi-party disputes and designing conflict resolution systems for organizations.
He served as an Administrative Law Judge for the California Agricultural Labor Relations Board and the Public Employment Relations Board, Factfinder for the Public Employment Relations Board, and Judge Pro Tem for the Superior Court of Los Angeles. He has been an Arbitrator and Mediator for 38 years in labor management disputes, and is member of a number of arbitration panels.
He is the author of Mediation: Revenge and the Magic of Forgiveness; Mediating Dangerously: The Frontiers of Conflict Resolution; The Crossroads of Conflict: A Journey into the Heart of Dispute Resolution; The Dance of Opposites: Explorations in Mediation, Dialogue and Conflict Resolution Systems Design; and Conflict Revolution: Designing Preventative Solutions for Chronic Social, Economic and Political Conflicts; and co-author with Joan Goldsmith of Thank God It’s Monday! 14 Values We Need to Humanize the Way We Work, Resolving Conflicts at Work: 10 Strategies for Everyone on the Job (3rd Edition); Resolving Personal and Organizational Conflict: Stories of Transformation and Forgiveness; The End of Management and the Rise of Organizational Democracy; and The Art of Waking People Up: Cultivating Awareness and Authenticity at Work.
He is or has recently been an Adjunct Professor at Pepperdine University School of Law; Harvard University Program on Negotiation, Insight Initiative; Albert Einstein College of Medicine, Cape Cod Institute; University of Amsterdam ADR Institute; Saybrook University; Massey, and Southern Methodist University. He has done mediation, dialogue facilitation and conflict resolution work in over 20 countries, and is founder and first President of Mediators Beyond Borders.
He has mediated thousands of disputes over thirty-five years in every area of mediation practice, including relational, divorce, family and marital mediations, restorative justice and victim-offender mediations, organizational and commercial cases, environmental and public policy disputes, commercial and litigated cases, and community and cross-cultural conflicts.
He has done international work in conflict resolution in Austria, Bahamas, Brazil, Canada, China, Cuba, Denmark, England, Georgia, Greece, India, Ireland, Japan, Latin America, Mexico, Netherlands, New Zealand, Nicaragua, Pakistan, Puerto Rico, Scotland, Slovenia, Spain, Switzerland, Thailand, Ukraine, former USSR, United Kingdom, and Zimbabwe.
He adopts a holistic, pluralistic, eclectic approach to the style of mediation that adapts to the needs of the parties and the nature of the dispute, includes all principal styles, and changes based on what works at each moment in each unique circumstance.
Ken specializes in resolving complex, high conflict multi-party disputes which include: organizational, community, grievance and workplace disputes, collective bargaining negotiations, and school and university conflicts; sexual harassment and discrimination lawsuits, environmental and public policy disputes; and relational, marital, divorce and family conflicts. He has worked with Fortune 100 companies and labor unions to design comprehensive interest-based dispute resolution systems, including Hughes Corporation, Raytheon, Southern California Edison, and similar organizations. In education, he has helped resolve difficult collective bargaining disputes, trained negotiating teams in collaborative negotiation techniques, and worked with a number of schools, districts and public and private sector organizations to resolve complex educational issues.
Sliding scale, negotiable based on circumstances and what is required.
Many, including the Association for Conflict Resolution, Southern California Mediation Association, Mediators Beyond Borders, and others.
Available on request.
He received his B.A. from the University of California, Berkeley; J.D. from U.C. Berkeley’s Boalt Law School; Ph.D. from U.C.L.A.; LLM from U.C.L.A. Law School; and did post-doctoral work at Yale University School of Law. He is a graduate of the National Judicial College in Reno. Nevada.
He has taken countless courses in mediation and has conducted certification trainings for mediators and taught advanced courses in mediation in many states and countries for over thirty years.
His university teaching experience includes law, mediation, history, political science, conflict resolution, urban studies, and other social sciences at a number of colleges and universities including Southwestern University School of Law, Antioch University, Occidental College, USC and UCLA.
He is an Adjunct Professor at Pepperdine University’s School of Law, Strauss Institute; Saybrook University, and Southern Methodist University, and has taught at Harvard University School of Law, Program on Negotiation, Insight Initiative; Albert Einstein College of Medicine, Cape Cod Institute; University of Amsterdam ADR Institute; Massey University (New Zealand), and others.
Books by Kenneth Cloke:
"Politics, Dialogue and the Evolution of Democracy: How to Discuss Race, Abortion, Immigration Gun Control, Climate Change, Same Sex Marriage and Other Hot Topics (2018)
"Words of Wisdom" (2018)
"Conflict Revolution: Designing Preventative Systems for Chronic Social, Economic and Political Conflicts." (2nd Edition, 2015)
"The Dance of Opposites: Explorations in Mediation, Dialogue and Conflict Resolution Systems Design." (2014)
"Conflict Revolution: Mediating Evil, War, Injustice and Terrorism." (2008).
"The Crossroads of Conflict: a Journey into the Heart of Dispute Resolution." (2006).
"Mediating Dangerously: The Frontiers of Conflict Resolution." (2001).
"Mediation: Revenge and the Magic of Forgiveness." (1996).
Books by Kenneth Cloke and Joan Goldsmith:
"Thank God It's Monday: 14 Values we Need to Humanise the Way We Work." (1997).
"Resolving Conflicts at Work: A Complete Guide for Everyone on the Job." (2000).
"Resolving Personal and Organizational Conflicts: Stories of Transformation and Forgiveness." (2000).
"The End of Management and the Rise of Organizational Democracy." (2002).
"The Art of Waking People Up: Cultivating Awareness and Authenticity at Work." (2003).
"Resolving Conflicts at Work: Eight Strategies for Everyone on the Job." (2nd Ed., 2005).
"Resolving Conflicts at Work: Ten Strategies for Everyone on the Job. (3rd Ed., 2010)
Articles by Kenneth Cloke: (partial list)
"Conflict Resolution Systems Design, the United Nations and the Emerging World Order."
"Politics and Values in Mediation: The Chinese Experience."
"Mediation of Workplace Disputes."
"Wrongful Termination: The Mediation Alternative."
"Mediation: An Alternative to Civil Litigation."
"Mediation and the Modern Theory of Management."
"The Limits of Mediation: Power, Dishonesty and Revenge."
“Date Rape: The Limits of Mediation.”
“Shared Custody -- A Case Study.”
“Mediation and Prepaid Legal Plans.”
"The Neurophysiology of Conflict."
"Mediation and Psychology: Building Bridges."
"Strengthening the United Nations: Toward a Conflict Revolution."
"Let a Thousand Flowers Bloom: Toward a Holistic, Pluralistic, Eclectic Style of Mediation."
"Mediation and Meditation."
Others published at www.mediate.com and in ACResolution.
IMI Code of Professional Conduct.
IMI Complaint Process.
In addition to this process, it is his practice to invite feedback throughout the mediation process, and to prevent complaints from arising by responding to issues as they occur.
None, due to the multi-jurisdictional nature of his practice.