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Kitty Duell



Mediator, Trainer, Coach. Member of IMI ODR Task Force, The Netherlands.

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5.00 average based on 1 review.
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IMI Support
Feedback digest by IMI Support, 28 Aug 2018 This Feedback Digest is based on more than 80 feedbacks in over 150 mediations initially submitted till 2013 Reviewer: IMI certified mediator Sebastian van Ginneken Ms Duell has been rated at a high performance level by parties for whom she has acted as a mediator. Reports show recommendations of Ms Duell as a mediator, and confidence to engage her again in conflict situations. Costs were reported as fair and overall a high degree of satisfaction was reported. Ms Duell was described as organized and professional and as having treated all participants independently and objectively from start to finish, including when meeting with parties separately prior to and during mediations. Ms Duell's outstanding skills in the mediation process were referred to by a number of participants. Her thorough and careful attention towards all needs and interests involved was reported as assisting considerably to address sensitive issues skilfully. Her ability to ensure that each party had time to express their views and feelings while keeping parties focused on central issues was noted. A high proportion of Ms Duell's mediations resulted in a resolution. She was especially appreciated for her listening skills, patience and empathy and ability to analyse the situation at hand. Her capacity to maintain neutrality, due to her experience and understanding of interpersonal dynamics was appreciated. Ms Duell was particularly appreciated for her attentive focus with balanced concern in difficult circumstances.Ms Duell is very thorough in facilitating communication among estranged parties. No reportable negative comments have arisen.
This feedback digest was last updated 10 February 2014.
by IMI Support, 7 Aug 2020