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Phillip Howell Richardson
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5.00 average based on 1 review.
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Nicky Doble
Feedback digest by Nicky Doble, 6 Sep 2018 This Feedback Digest is based on 30 feedback in 30 mediations, initially submitted on Tuesday 30th June 2015. Phillip’s feedback frequently refers to his ability to build rapport with clients and put them at ease. On numerous occasions respondents refer to his pre-mediation contact which is greatly appreciated and found to be extremely helpful. In fact looking at the comments as a whole Phillip’s management of the entire mediation process from pre-mediation contact to managing the pace on the day even in difficult circumstances and then onto the conclusion of the mediation is highly praised. It is clear from feedback that Phillip is exceptionally good at explaining the mediation process clearly and thoroughly and putting all at ease. Comments frequently refer to the professionalism with which Phillip handles mediations. Respondents also comment on Phillip’s patience, dogged determination, patient determination, calm and reassuring manner, his incite and experience. Respondents are enthusiastic about his ability to get to the roots of the issues quickly and understand the positions of the parties. Respondents also refer to Phillip’s ability to understand the different characters involved in a mediation and build a good rapport across the board. Clients highlight his proactive, hands on approach to encouraging proposals and working to get settlement over the line. Comments refer to his energy and enthusiasm which is integral to his desire to keep the momentum going during the day. In summary he is referred to as; “excellent,” “impressive,” “professional and skilful,” “excellent and unstinting proactive approach,” “energy and enthusiasm,” “his handling was a master class in mediation” and “really knowing how to get results. ”
This feedback digest was last updated 30 June 2015.
by Nicky Doble, 29 Mar 2024
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