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Sultan Bayram
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I have Green Pledge signatory. I translated the Green Pledge form English to Turkish and Tuğçe Almaç Öztürk reviewed it. I like to work as a volunteer in social responsibility projects and NGOs.


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Tuğçe Almaç
Feedback by Tuğçe Almaç, 26 Jun 2020 Feedback was provided by 10 mediation interviews and 1 expert observer who prepared a doctoral thesis on mediation practices. In two of the mediation practices, the parties reached an agreement, while in eight of the mediation practices no agreement was reached.
According to the feedback of the parties and the observer: Healthy communication was established with the parties during the preparation process and sufficient information was provided on how the process would be conducted. The parties' authorizations regarding the process were checked. Four meetings were held face-to-face according to the availability of the parties and lawyers. Six meetings were held via online whatsapp video call method due to one of the parties being out of the province.
For physical meetings, it was easy fort he parties to reach the meeting place. The meeting venue was a Mediation Center with three meeting rooms, kitchen and WC. According to the feedback; the parties were welcomed in a cheerful and respectful manner. They were made to feel comfortable and safe. In the opening speech, the principles of the mediation process were mentioned: Voluntariness, equality, confidentiality, etc. The parties were informed about the neutrality and independence of the mediator and the mediation fee. They were informed that the process could be conducted in joint and private sessions.
Summarizing and framing was done according to each case. Open-ended questions were asked for the parties to define the problem. Clarification of the problem was ensured. The parties were allowed to step out of their positions and talk about their needs. In cases where no agreement was reached, it was observed that the range of agreement of the parties was very different. The parties stated that they were satisfied with the process. They stated that they would choose the mediator as a mediator in other disputes and recommend it to others.
by Tuğçe Almaç, 28 Mar 2024
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