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Tsisana Shamlikashvili
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Jay Folberg
Feedback digest by Jay Folberg, 15 Jul 2018 This Feedback Digest is based on 12 feedback in 10 mediations, initially submitted on Tuesday 16th June 2015. Respondents included parties, legal counselors, corporate counsels, lawyers, company leadership and representatives. All respondents praised Mrs. Shamlikashvili for her professionalism as a neutral in mediations in which they participated. Some of them mentioned they were returning clients of Mrs. Shamlikashvili, having had resolved 3 or more cases with her help. Company directors and heads of legal departments mentioned that they decided to try mediation after one of the conferences where they heard Mrs. Shamlikashvili’s presentation, since she makes a lot of effort to promote mediation and inform potential users and the public about its advantages. Two respondents confessed that they were hesitant about participating in mediation for a long time, until they were referred to one and the same mediator by several independent sources. “Experience which I have gained makes me feel more comfortable in the face of potential challenges and disputes”, said a legal department employee, who participated in four mediations with Mrs. Shamlikashvili. Almost every participant commented that their case was particularly complicated and they had serious doubts that mediation was possible. But the mediator’s ability to explain the advantages of the method for this particular case made it possible to bring parties to the mediation table. Many of them praised the mediator’s patient attitude, attention to small details, and to parties’ concerns while initiating and preparing to mediation; scrupulous explanation of the procedure and its principles; ability to involve parties into joint work already on the stage of developing communication rules and dealing with the problem. All this helped them to trust the mediation process, and made the parties more willing to pursue different tools to address the conflict and to change their usual patterns of behaviour in such situations. Respondents appreciated Mrs. Shamlikashvili’s proficiency both as mediator and facilitator, who can build trust with clients, create a space for dialogue, open up opportunities for seeking solutions, and help parties find ways to solutions which best meet their interests. Respondents especially value Mrs. Shamlikashvili’s respect for confidentiality of mediation and everything that relates to it. It was noted several times how much Mrs. Shamlikashvili can create all the conditions for the parties to remain main actors in mediation and find balance even in the presence of dominant lawyers. Most respondents pointed to the invaluable contribution of the mediator to achieving longstanding sustainable result. All respondents without exception gave an excellent feedback. No negative comments have been reported from any sources.
This feedback digest was last updated 16 June 2015.
by Jay Folberg, 28 Mar 2024
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