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Ursula Caser
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5.00 average based on 1 review.
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Ana Maria Maia Gonçalves
Feedback digest by Ana Maria Maia Gonçalves, 18 Jul 2018 This Feedback Digest is based on 5 feedbacks in 20 mediations, initially submitted on Friday 27th April 2012. The feedback reports came from companies and parties who saw Ursula mediating, and demonstrate that Ursula Caser has a long and outstanding track record in mediation with a preference and specific knowledge in multi-party mediation. The feedback from the above sources was excellent and underlined the following key capacities: - An aptitude to be extremely well organized, efficient and practical. - A special talent in the preparation of the mediation process by taking into account all the needs of the clients. - A high professional conduct that reveals neutrality and impartiality, being scrupulously careful to avoid any appearance of prejudice or bias throughout the mediation procedure. - A brilliant mind and special ability to catch immediately what is really at stake regardless of the topic. - A consensus oriented and solution driven person, who listens carefully and empowers stakeholders in a constructive spirit to autonomous decision making. - An expert on exploring underlying interests and needs, expanding creative possibilities and issues, and assisting in brainstorming and assessing options. Faithfull on the deontological principles of imparciality and neutrality, Ursula strives on the empowerment of the parties in disputes. - An unique intercultural competence in conflict resolution based on her German origins, combined with a long experience in Portugal, and a personal openness to international challenges. Ursula demonstrates an unusual awareness of cultural codes and its impacts on conflict resolution and is very skillfull in addressing them in a constructive way. - A high level of flexibility and scope of action in facilitating multi-stakeholder processes, mastering concepts, methods, and the necessary tools to foster consensus-building, decision-making and implementation of practical solutions, in environmental and community issues. - Capacity to stimulate positive energy and to manage stress in the mediation room. Mrs. Caser has been rated at Performance Level 5 by parties who also recommended her in future mediations. No reportable negative comments have arisen.

This feedback digest was last updated 30 April 2012.
by Ana Maria Maia Gonçalves, 28 Mar 2024
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