Name change: "IMI Certified" for highly-experienced professionals remains the same; "IMI Accredited" for those who have completed initial training only becomes "IMI Qualified". Blog post here.

Amending QAPs

This page explains to existing Qualifying Assessment Programs how they may amend their QAP details.

Amend Contact Details

To amend the contact details associated with your QAP listing on the 'Find a QAP' page, please email IMI Support with your organisation's new details.  This is specifically for cases where your organisation has (a) moved (b) otherwise changed the contact details of existing IMI-approved branches.

QAPs are able to update the contact details associated with the profile they use to log into the IMI website themselves by navigating to their profile (, clicking the small 'gear' icon, and then selecting 'edit profile'.

Amend Scope of Activities

In certain cases, an existing QAP may wish to amend the scope of its activities.  Examples and courses of action are outlined below.

An existing QAP wishes to add new or additional branches of its organisation to its approved program, with these additional venues offering the same program, within the same country/culture, as the currently approved QAP application.
An amended QAP application should be submitted, including complete details of the new locations and associated contact details.  The amended application should pay particular attention to how quality standards will be maintained across the organisation's locations.  The existing program may be downloaded from your QAP's QAP Listing on the 'Find a QAP' page.
An existing QAP, competent to certify IMI Mediators, wishes to become a MA-QAP and additionally certify IMI Mediation AdvocatesThe existing QAP should complete a new QAP application, specifically for Mediation Advocacy.
An existing QAP wishes to offer IMI Specialisations, such as Inter-cultural Certification (ICQAP), Online Dispute Resolution, or Investor-State Dispute ResolutionThe existing QAP should complete an application to offer the desired specialisation(s).  Multiple specialisations may be applied for at the same time.
An existing QAP wishes to increase the scope of its activites, for example, by offering IMI Training in addition to IMI CertificationThe QAP must complete an IMI Training Program application.
An IMI Training Program wishes to offer IMI CertificationThe Training Program must complete a QAP application.
An existing QAP wishes to reduce the scope of services or certifications offeredIMI Support should be contacted.
Add branches or competence in additional countries or cultures

Where an organisation conducts its activities across multiple countries and wishes to be certified as a QAP in countries or cultures that were not part of its current approved Qualifying Assessment Program, an amended QAP application must be completed.  The amended application must be explicit as to how the organisation will maintain the required quality standards across geographies and/or cultures.

It is not be possible for a QAP to claim a presence in a country or culture outside of the country or culture identified in its original application to IMI to become a QAP, unless it has a genuine nexus with the new country or culture.  Examples of what would constitute a sufficient nexus include an office and a critical mass of staff who are from the country, or know its language and culture well.  This knowledge and/or presence must be described in the amended QAP application.

Situations where extraterritorial competency will not be approved include:

  • Where that organisation has no actual presence in that country.  For example, holding a post box address or contact information, while not having staff 'on the ground', is not considered to constitute having a presence in that country.
  • Where the organisation has teamed up with another local association that is not an approved QAP or IMI Training Program and does not itself have any local expertise or experience in mediation.

QAPs may offer training in other countries and promote diversity in training, but neither this nor having a group of 'graduates' in a third country constitutes or will substantiate recognition of that organisation as a local QAP in that country.

This does not preclude QAPs holding training or assessment in its home country/ies and providing support via the Internet, as in this situation, the QAP is still associated with its home country and is not making a claim to extraterritorial effect.