Website Guidance for QAPs

Guidance for Qualifying Assessment Programs for Approval of Mediators and Mediation Advocates for Certification

Adding new IMI Certified profiles

When a new mediator/mediation advocate is approved for certification we ask that you as a QAP send an email to [email protected], or fill in the form here. The email should include:

  • the mediator/mediation advocate’s first name, last name, email address, and certification type
  • the person’s reviewer’s first name, last name, and email address

Once IMI receives an e mail with the requested information, IMI will create a user name and password for the newly-certified mediator/mediation advocate.  The user will automatically receive an email from the IMI website and will then be able to set their password, login, update their profile, and have feedback added.  Particular attention should be paid to uploading a profile picture, adding ‘active locations’ and languages.  During this time, the person’s profile is marked ‘incomplete’, and will not appear in search results.  Once their profile has been completed and feedback added, either the person or you as their QAP should contact [email protected] to have the profile marked ‘complete’.

The mediator/mediation advocate can then make a listing contribution by paypal, credit card or wire transfer at https://www.imimediation.org/support/.

Additional certifications for existing profiles

Each time a mediator/mediation advocate is approved for a new certification such as inter-cultural or investor-state, the QAP should send an e mail to [email protected] so IMI can add the additional certification to the mediator/mediation advocate’s profile.

Adding reviews and feedback

The reviewer should have his/her own user name and password.  QAPs may be able to act as reviewers, and are able to add reviews to profiles directly.

If a reviewer is new and does not have a user name and password, one needs to be generated for the person.  Since you are providing the name and e mail address of the reviewer in the above requested e mail, IMI will check whether that person has a user name, and, if not, IMI will issue one to the person.

To add the feedback digest, the reviewer logs in, goes to the mediator/mediation advocate they are providing feedback for, and adds the feedback. Logged-in QAPs and reviewers can see all new incomplete new profiles by going to https://www.imimediation.org/find-a-mediator/newly-certified/. More information for the reviewer can be found at http://www.imimediation.org/practitioners/becoming-imi-certified/feedback-guidelines-reviewers/.

Assisting newly qualified members with completing their profile

When you are logged in as a QAP, you can edit users with an ‘Incomplete – New Certified’ profile type.  This means that rather than having to give feedback to your certified users and then have them update their profiles, you can also edit their profiles directly.  To do this, go to the user’s profile page, click the gear icon next to their image, and you have the option to ‘Edit Profile’.

Marking a profile ‘complete’

When a new IMI Certified Mediator or Mediation Advocate is added to the website, they are marked as ‘Incomplete – New Certified’.  They may see a notice on the website telling them that their profile is still marked incomplete.

QAPs can check whether a given person is still marked ‘Incomplete – New Certified’ via https://www.imimediation.org/find-a-mediator/newly-certified/.  This is only viewable by logged-in QAPs, Reviewers, and people with ‘Incomplete – New Certified’ profile types.  It will let you search all ‘Incomplete – New Certified’ profiles, so that you can more easily check your newly certified users.  You can find this page in the drop-down under ‘Find a Mediator’ in the main menu.  This menu item is only visible to logged-in QAPs, Reviewers, and people with ‘Incomplete – New Certified’ profile types.

If the person’s profile has been finalised, including a completed profile and feedback gained, then [email protected] should be notified that their profile may now be marked ‘complete’.

QAP login

If your organisation does not appear to have a QAP login, please notify [email protected].  Passwords can be reset via www.imimediation.org/password-reset/.

 

Please send any questions to [email protected] . We hope this process will proceed smoothly.