Name change: "IMI Certified" for highly-experienced professionals remains the same; "IMI Accredited" for those who have completed initial training only becomes "IMI Qualified". Blog post here.


Mediation Tools are designed to provide help and assistance to Users, Mediators, Mediation Providers and Mediation Trainers - those who are experiencing conflicts or making deals and are considering mediation, and those who advise or represent them.

Browse these tools to get a better feel for what considerations are involved in finding the right mediator: Decision Tree, analysing a particular dispute to determine the best way forward: Olé Evaluation of Conflict, drafting a dispute resolution clause into a contract: Model Mediation Clauses, or generally wanting to know how and why mediation has at least an 80% chance of successfully enabling a dispute to be settled and resolved: Mediation Videos.

The International Institute of Conflict Prevention and Resolution (CPR) features a Resource Center on their website, providing information on mediation rules, protocols and guidelines, model clauses, ADR pledges, as well as toolkits and non-English language resources. To explore, visit: